How to restart Interview Mode

The Restart Interview feature lets you revisit Interview Mode from the beginning and work through the interview screens again.

Important: restarting Interview Mode does not delete information already entered into the return. It takes you back through the interview pages, where you can review and update your responses.

1. Log in to your ProDesk account and enter the desired return by selecting Enter Return.
2. On the right side of the Navigation Page, under Tax Returns & Filing Maintenance, select Settings.
3. Select Restart Interview.
4. Select Yes, Restart The Interview to confirm.

Please note: restarting will only restart the Interview Mode that was originally selected. It will not allow you to choose a different Interview Mode.