Remote Support

Request a remote session

E-mail us and a support representative will reply with a Google Meet link. During the session you can share your screen so we can walk through the issue together.

E-mail support@prodesk.tax

Prefer to call? 805-256-1791

How it works

1. Send us an e-mail with your name, office, phone number, and a short description of the issue.
2. We reply with a Google Meet link and a time (or call you back right away during support hours).
3. Join the meeting from your browser — no software to install — and click Present now to share your screen.
4. We work through the issue with you live.