This article provides step-by-step instructions for adding an employee account to your ProDesk office.
Employee account information
When creating an employee account, you will be asked to provide:
- Username
- Password
- Email address
- Phone number
- Employee first and last name
- Whether to use the employee's name, PTIN, CTEC and State ID on returns
- Acknowledgement of the Employee Legal Agreement
Steps
- Log in to your ProDesk account and select My Account on the top-right corner of the Preparer Tool page.
- Locate Employees and select Edit.
- Under Add Employee Account, enter the employee's credentials in the required fields. Select Add to save your changes.
For information on updating, removing, or managing employee accounts after they have been created, see Manage employee accounts.
Still need help? Call 805-256-1791, e-mail support@prodesk.tax, or request a remote support session. For anything involving taxpayer information, use the Secure Email tool inside the software.