How to delete a return

If you need a return removed from your ProDesk account, submit a written request to our Support Team through the Secure Email page.

Once your request is received, our team will review the return and determine whether it is eligible for deletion. Only returns that meet our deletion requirements may be removed.

To request deletion of an unfiled return, send a secure message that includes:

• Taxpayer's full name
• Taxpayer's Social Security Number (SSN)
• Tax year
• The reason for requesting the deletion

Our Support Team will review your request and respond through secure email with the outcome or any additional information required.

Need help? See How to send a secure email.