- Log in to your ProDesk account and select My Account on the top-right corner of the Preparer Tool page.
- Locate Login & Password and select Manage.
- Under User Details, locate Email and select Edit.
- Enter your updated email address and select Continue to save your changes.
Still need help? Call 805-256-1791, e-mail support@prodesk.tax, or request a remote support session. For anything involving taxpayer information, use the Secure Email tool inside the software.