If you need to correct information submitted on a bank application or update the original application details, this article walks you through the process.
Correct and resubmit a rejected bank application
- Log in to your ProDesk account and enter the desired return by selecting Enter Return.
- On the Navigation page, under Account Maintenance, select Edit Bank Application.
- Make the necessary changes or corrections. Select Resubmit to submit the revised application for review.
Edit an unfiled bank application
- Log in to your ProDesk account and enter the desired return by selecting Enter Return.
- Select Edit a Return in Progress.
- On the Tax Summary page, scroll down to the Payment & Filing Method section and select Bank Product.
- Answer and review the information on the Federal Tax Balance Settlement page, then select Save & Continue. This example uses SBTPG; if you are enrolled with a different bank product provider, the screens may vary slightly.
- Make the necessary changes or corrections to the bank application and select Save & Continue through each page.
- Sign the Bank Application and select Save & Continue.
Still need help? Call 805-256-1791, e-mail support@prodesk.tax, or request a remote support session. For anything involving taxpayer information, use the Secure Email tool inside the software.